Swimming Lesson Information

The system that we operate our swimming lesson program on has changed.

You will need to register for a new account before you can access your child’s progress, this is not the same account as you had previously.

your previous username and password will no longer work.

To register for a new account you will need to be sent an activation email.

All customers have now been sent this email however some customers don’t have emails on their account or the email address we have on record is incorrect so you may not have received it.

If you haven’t received your activation email, check with our reception team if we have the correct email for you on our records. The reception team can then resend the activation email to you.

The email with be from GoLearn and will contain a link to access your account.

Customers should click the link and verify the account using either the child’s DOB or postcode.

On the next page you will need to scroll down PAST the log in section to the register section and register as a new customer. Once you have completed these steps you will be able to view your child’s progress and once your child has completed that stage you will be able to move to a new class using your account.

For anyone who has more than one child on swimming lessons there is a add member button on the Go Learn account where you can add another child. You will need the child’s card ID, if you do not know this, our reception team can provide it.

IMPORTANT – Progress!

Due to the move to this new system, all swimmers progress percentage will be on zero, this was out of our control. We understand that this may be frustrating but over the next few weeks teachers will do their best to update the progress back up to near what they were on before. However, the way the new software works, the grading is slightly different so the percentage will never be the same as what it was before. Please bear with us whilst we try to bring this back in line with what the percentage was.

Please be reassured that during this time, all swimmers are still receiving a high quality swimming lesson and progress is still being made. We really do appreciate your patience whilst the team adapts to the new system.

The web address for the new course progress tracker is:

https://activehalton.courseprogress.co.uk/login

This link can also be accessed via the Active Halton APP, on the home screen click:

• Swimming
• Child Progress Tracker

Then clicking the course progress link and logging in